366 Kaufmann/Frau Dialogmarketing
Core
Handling customer orders, service inquiries, complaints, and sales opportunities via phone and email for major German e-commerce companies.
Role type
Customer service and sales representative
Builds
Order processing, customer support, and sales campaigns
Domain
Retail / E-commerce
Deliverable
product features
Required skills
Phone communication, written communication, complaint handling, sales techniques, customer retention, scheduling, project piloting
Preferred skills
Self-management, customer orientation, quality awareness, success orientation
Technologies
PC, telephone systems