Disponent Kundenbetreuung Automotive (m/w/d)
Core
Managing customer orders, delivery planning, and supply chain coordination for the automotive industry.
Role type
Customer Service Dispatcher (Automotive)
Builds
On-time delivery performance and reliable supply chains for automotive clients.
Domain
Automotive manufacturing / Plastic parts production
Required skills
Order management, delivery planning, capacity monitoring, escalation management, ERP systems, Microsoft Office, English (written and spoken), commercial training
Preferred skills
Customer service experience, problem-solving, teamwork, reliability
Responsibilities
Customer consultation and order processing, planning and monitoring of delivery schedules, coordinating with production and logistics, monitoring capacities and identifying bottlenecks, handling billing and open items, supporting price negotiations and product changeovers, managing escalations regarding delivery deviations