Call Center Agent (m/w/d) - gern Quereinsteiger (m/w/d) - Start 09.11.
Core
Handling inbound customer service calls, billing inquiries, contract topics, customer data, product advice, and call documentation.
Role type
Inbound customer service agent
Builds
Customer support interactions for Fortune 100 companies and governments
Domain
Telecommunications / Customer Service
Deliverable
client delivery
Required skills
Sales interest, fluent German, computer skills, vocational training, prior work experience
Responsibilities
Answering inbound customer calls, assisting with billing and contract questions, advising on new products and tariffs, documenting customer conversations