Telefonischer Kundenservice ADAC Autovermietung
Hybrid
Core
Provide empathetic telephone support and booking assistance to ADAC members for car rentals and emergency breakdowns.
Role type
Customer service representative (telephone)
Builds
Car rental bookings and emergency assistance for ADAC members
Domain
Automotive services / Customer support
Deliverable
client delivery
Required skills
Empathy, Communication, PC skills, MS Office, German (fluent), English (basic), Shift work flexibility
Responsibilities
Assist members in selecting suitable rental vehicles, Book ADAC Clubmobiles at discounted rates, Facilitate exclusive price advantages with global rental partners, Process rental bookings efficiently, Handle breakdown and accident reports via phone, Provide initial assistance for members and claimants