After-Sales Manager / Ersatzteilverkauf
Core
Managing spare parts sales and after-sales service for recycling technology equipment, providing customer consultation, identifying parts, and handling order processing and claims.
Role type
After-Sales Manager / Spare Parts Sales
Builds
Spare parts solutions and order fulfillment for recycling technology customers
Domain
Recycling technology / Industrial equipment
Deliverable
product features
Required skills
Customer consultation, spare parts identification, order processing, claims management, technical understanding, MS-Office, ERP systems
Preferred skills
Commercial or technical training, experience in spare parts sales or service, travel readiness
Technologies
MS-Office, ERP systems
Responsibilities
Consult customers and provide tailored spare parts solutions, identify spare parts using technical drawings and lists, create proactive proposals for spare and wear parts, manage order processing, handle customer complaints and resolve discrepancies
Seniority
Mid-level, hands-on IC (via careerplan.io/jobs/10001-1003760015-S-after-sales-manager-ersatzteilverkauf-at-westeria-gmbh)
