IT Projektmanager im Customer Success Management (w/m/d)
Core
Planning, steering, and implementation of technically complex customer projects for event and conference management platforms, acting as the central interface between clients and the system.
Role type
Senior IT Project Manager (Customer Success)
Builds
Customized event management solutions including visitor registration, ticketing, and access control
Domain
Event technology / Conference management
Required skills
Project management, system configuration, requirement analysis, solution architecture, strategic account management, travel management
Preferred skills
Experience in the event/conference industry, technical understanding of platform architectures
Technologies
Event management platforms, ticketing systems, access control systems
Responsibilities
Planning and coordination of customer projects, creating specifications and configuring software solutions, developing platform solutions with event organizers, managing project schedules, providing installation and operational support on-site and remotely, developing existing customer relationships including revenue responsibility, accompanying national and international events
Seniority
Senior, hands-on IC
