Sachbearbeiter Kundenbetreuung (m/w/d)
Core
Managing customer contracts, KYC compliance, and general inquiries for payment and POS products.
Role type
Customer service and contract administration specialist
Builds
Payment and Point-of-Sale terminals and accessories
Domain
Financial services / Payment processing
Required skills
Contract administration, KYC compliance, AML regulations, Customer data management, Order processing, General customer support
Preferred skills
Knowledge of corporate legal forms, MS Office proficiency
Responsibilities
Maintain customer master data, Verify contracts and KYC documents for completeness and plausibility, Coordinate with sales partners to resolve formal errors, Handle general customer inquiries, Process delivery orders for terminals and accessories, Conduct revenue and payment traffic research