Qualitätsmanager - Produktqualität (m/w/d)
Core
Customer-facing quality manager responsible for product quality, handling complaints, and driving corrective actions in a metal die-casting environment.
Role type
Quality Manager (Product Quality)
Builds
Metal die-casting products with finished surfaces for automotive and sanitary industries
Domain
Manufacturing (Metal Die Casting)
Required skills
8D methodology, root cause analysis, corrective and preventive action planning, quality documentation, quality metrics analysis, project support
Preferred skills
Technical training or experience in quality management, problem-solving methods (5-Why, FMEA), analytical thinking, independent work style
Technologies
8D, 5-Why, FMEA
Responsibilities
Serve as the primary contact for customers regarding product quality, process and manage customer complaints using 8D methodology, conduct root cause analyses and track corrective/preventive measures, ensure control of defective products and coordinate rework, support series launches and customer projects from a quality perspective, create and maintain quality-related documentation and work instructions, analyze quality KPIs and initiate improvement measures, collaborate closely with customers and various departments
Seniority
Mid-level, hands-on IC