Mitarbeiter/in Customer Service (m/w/d) in der Werkslogistik
On-site
Core
Handling customer service tickets, coordinating shipments, and processing freight invoices for logistics clients.
Role type
Customer Service Specialist in Factory Logistics
Builds
Shipment coordination and administrative processing for logistics clients
Domain
Logistics / Supply Chain
Deliverable
dashboards & analysis
Required skills
Commercial training, MS Office, SAP/ERP systems, customer communication, ticket management, invoice processing
Preferred skills
Logistics industry experience, service-oriented mindset
Responsibilities
Processing customer tickets, updating status lists, communicating with clients, handling inbound mail, verifying freight invoices, recording import processes in SAP, storing documents digitally, supporting shipment administration, handling customer complaints