Teamleitung Privatkundenservice (m/w/d)
Core
Leading a private customer service team responsible for complex, legally and regulatorially driven banking tasks including account management, rent deposits, and estate administration.
Role type
Senior Team Lead, Private Customer Service
Builds
Efficient, high-quality processing of complex private banking client requests
Domain
Banking / Financial Services
Required skills
Team leadership, staff planning, process optimization, complex case management, legal/regulatory compliance, stakeholder coordination
Preferred skills
Experience at a direct or cooperative bank, specialized knowledge in estate tax and foreign tax reporting
Technologies
Banking core systems, CRM tools
Responsibilities
Manage team performance and development, coordinate task distribution, handle complex client cases involving legal/regulatory issues, implement strategic goals at the team level
Seniority
Senior, hands-on IC