Industriekaufmann/frau Vertriebsinnendienst (m/w/d)
Core
End-to-end B2B order processing from order entry to delivery, managing commercial and organizational workflows for technically configured products.
Role type
Mid-level B2B order processing specialist (Sales Operations)
Builds
Configured technical products for B2B customers
Domain
Manufacturing / Industrial Technology
Required skills
B2B order processing, ERP systems (Microsoft Dynamics NAV), inventory management, logistics coordination, customer communication, claim handling, project coordination
Preferred skills
Technical product knowledge, IT/Hardware affinity, English language skills
Technologies
Microsoft Dynamics NAV
Responsibilities
Process B2B orders from entry to delivery, monitor delivery schedules and stock availability, coordinate with sales, warehouse, procurement, and technical teams, manage shipping and freight costs, handle claims and credit notes, resolve discrepancies independently
Seniority
Mid-level, hands-on IC