Kaufmännische/r Sachbearbeiter/in (m/w/d) - Kundendienst
Core
Handling customer complaints, coordinating defect claims with suppliers and internal teams, managing reorders and spare parts, and maintaining customer data in the ERP system.
Role type
Administrative customer service specialist
Builds
Customer satisfaction and operational resolution for a furniture retail company
Domain
Retail / Furniture / Logistics
Deliverable
client delivery
Required skills
Customer complaint handling, supplier coordination, order management, ERP system usage, MS Office, cross-departmental communication
Preferred skills
Prior experience in customer service or administrative roles, self-management, organizational skills
Technologies
MS Office, ERP systems