Mitarbeiter Customer Service Spedition (m/w/d)
Core
Handling inquiries and communication regarding ongoing container transports for national and international customers and partners.
Role type
Customer Service Representative (Logistics/Forwarding)
Builds
Container transport operations
Domain
Logistics / Freight Forwarding
Deliverable
client delivery
Required skills
Experience in the forwarding industry, Commercial training, MS Office proficiency, CRM system experience
Preferred skills
English language skills
Responsibilities
Customer and partner support, Processing inquiries about ongoing container transports, Proactive communication on transport status and deviations, Obtaining and verifying transport-related information and documents, Resolving open issues in coordination with dispatch
Seniority
Entry to Mid-level