Customer Success Manager (m/w/d)
Hybrid
Core
Central role for sustainable development and retention of existing customers, identifying funding potentials and building long-term partnerships.
Role type
Customer Success Manager (Key Account)
Builds
Sustainable funding strategies and project pipelines for clients
Domain
Innovation funding / Grant management / B2B services
Deliverable
client delivery
Required skills
Strategic customer management, project coordination, business review facilitation, cross-selling/up-selling, CRM documentation, stakeholder communication
Preferred skills
Experience in grant/funding advisory, background in business administration or innovation management
Technologies
CRM systems