Account Management
Core
Managing customer orders, administrative support, and coordination of operational processes for a biotechnology company's mobile test and analysis systems.
Role type
Account Management / Order Processing
Builds
Customer order fulfillment and operational workflow coordination
Domain
Biotechnology / Medical Devices
Required skills
Order management, CRM/ERP system usage, Inventory management, Import/Export documentation, Quality control support, Data administration
Preferred skills
MS Office proficiency, Customer service experience
Responsibilities
Managing and maintaining customer orders in ERP/CRM systems, Handling customer inquiries and complaints, Coordinating production schedules and supplier orders, Monitoring inventory levels and processing incoming goods, Managing import/export documentation and customs clearance, Supporting quality control processes
Seniority
Mid-level, hands-on IC