Teamleiter Inkasso / Projektleiter Softwareimplementierung (m/w/d)
Core
Lead the rollout of new debt collection software and subsequently manage the debt collection team, driving process automation and digital transformation.
Role type
Senior Team Lead / Project Manager (Debt Collection & Software Implementation)
Builds
New debt collection software platform and optimized collection processes
Domain
Financial Services / Debt Collection / Digital Transformation
Required skills
Debt collection expertise, team leadership, project management, process design, stakeholder management, regulatory compliance, change management, technical understanding of software
Preferred skills
Experience with digital transformation projects, coaching, strategic planning
Technologies
Debt collection software, automation tools
Responsibilities
Lead the software rollout and go-live, manage the debt collection team, design and automate collection processes, ensure regulatory compliance, foster team culture, bridge IT and operations
Seniority
Senior, hands-on IC with leadership responsibilities