eine*n IT-Service-Mitarbeiter*in (m/w/d), Kennziffer 96/26
Core
Administration, operation, and development of IT infrastructure, client/server systems, and Microsoft services for a university.
Role type
IT Service Technician (2nd-Level Support)
Builds
IT infrastructure, client devices, and support services for university staff and students
Domain
Higher Education / IT Operations
Deliverable
infrastructure
Required skills
Client-Server management, Microsoft Active Directory, Microsoft Entra ID, Microsoft Intune, Windows/Linux/macOS administration, Server administration, Patch management, Technical documentation
Preferred skills
Project collaboration, 1st-Level support handling
Technologies
Microsoft Active Directory, Microsoft Entra ID, Microsoft Intune, Windows, Linux, macOS
Responsibilities
Administer and maintain IT infrastructure and client/server systems; Configure group policies and manage Microsoft Intune; Install and support PC workstations, notebooks, and mobile devices; Plan and execute software distribution and OS rollouts; Handle 1st and 2nd-level support tickets and incident analysis; Create and maintain technical documentation and knowledge base entries
Seniority
Mid-level, hands-on IC