Kaufmännischer Mitarbeiter (m/w/d) - Buchungsabwicklung und Kundenservice
Hybrid
Core
Managing online booking portal operations, guest communications, and rental inventory for furnished apartments.
Role type
Administrative operations specialist (customer service & bookings)
Builds
Online booking portal for furnished apartments and short-term rentals
Domain
Hospitality / Real Estate / Short-term rentals
Required skills
Customer service, booking administration, inventory management, written communication, email/phone/chat support, vendor coordination
Preferred skills
English language skills, familiarity with internet and browsers
Responsibilities
Process bookings and send confirmation emails, consult guests via email/phone/chat, assist guests in selecting suitable apartments, coordinate with landlords on availability and pricing, maintain and update apartment listings
Seniority
Entry-level, individual contributor