IT-Systemadministration / Workplace Support (m/w/d)
Core
Providing 2nd-level end-user support, floorwalking, and structured cabling for Windows 10/11 environments across Germany.
Role type
Senior IC IT System Administrator / Workplace Support
Builds
Stable client workstations and network connectivity for end users
Domain
IT Infrastructure / Workplace Support
Required skills
Windows 10/11 administration, 2nd-level end-user support, structured cabling, ITIL ticketing, hardware/software troubleshooting, network basics, peripheral configuration
Preferred skills
None stated
Technologies
Windows 10, Windows 11, ServiceNow
Responsibilities
Perform structured cabling, analyze and resolve hardware/software issues, support network and OS topics, install and configure clients and peripherals, document tickets per ITIL, communicate with users and downstream support units
Seniority
Mid-level, hands-on IC