Mitarbeiter CSR - Kundenmanagement (m/w/d)
Core
Managing customer orders, inquiries, and invoicing for technical calibration services across multiple industries.
Role type
Customer Operations Specialist
Builds
Order documentation and reporting for calibration services
Domain
Industrial services / Calibration
Required skills
Order processing, customer communication, invoicing, logistics coordination, MS Office (Outlook, Excel, Word), warehouse management systems
Preferred skills
Technical understanding, negotiation skills, English language
Responsibilities
Process and manage customer inquiries and calibration orders, coordinate between logistics and lab departments, prepare quotes and cost estimates, maintain order documentation
Seniority
Entry-level / Mid-level