Kundenbetreuer (m/w/d) – Umzug nach Malta ( Umzugspaket inklusive )
Hybrid
Core
Central point of contact for international customers, handling account inquiries via live chat and email.
Role type
Customer Account Advisor
Builds
Customer service interactions and account management
Domain
Financial services / Customer support
Deliverable
client delivery
Required skills
Fluent German, English B2, customer orientation, problem-solving, shift work readiness
Responsibilities
Handle customer inquiries via live chat and email, process requests regarding payments, verification, technical issues, and general account questions, escalate complex cases to specialized departments, collaborate with internal teams for efficient problem resolution
