Telefonsachbearbeiter (m/w/d)
Core
Support the technical department by managing customer appointments, clarifying orders with clients, and supporting field technicians.
Role type
Customer service coordinator (telecommunications)
Builds
Appointment scheduling, order documentation, and technician support workflows
Domain
Telecommunications / Fiber optic installation
Deliverable
dashboards & analysis
Required skills
German language proficiency, customer service, order processing, documentation, PC skills (MS Office)
Responsibilities
Schedule customer appointments, clarify orders with clients, support field technicians, process and document orders on the web platform