Key Account Manager:in (m/w/d)
Core
Managing long-term relationships with small and medium-sized enterprise (SME) clients, acting as the bridge between sales and technical teams to translate client needs into IT solutions.
Role type
Key Account Manager (SME)
Builds
IT solutions and services for small and medium-sized enterprises
Domain
IT services / Business-to-Business
Deliverable
client delivery
Required skills
Account management, sales experience, client relationship management, cross-functional communication, solution translation, independent decision-making
Preferred skills
Service industry experience, familiarity with IT topics
Technologies
IT solutions
Responsibilities
Serve as the primary contact for assigned SME clients, translate client needs into IT solutions with technical teams, expand existing client relationships, prepare proposals, and support clients from initial inquiry through ongoing operations