Kaufmännische:r Mitarbeiter:in Key Account / Kundenservice (m/w/d)
Core
Managing national and international key accounts by overseeing the entire customer communication, order processing, and proactive organization of the transport chain.
Role type
Key Account Manager / Customer Service Specialist
Builds
National and international transport chains for large customers
Domain
Logistics / Supply Chain
Required skills
Key account management, order processing, transport chain coordination, escalation management, resource coordination, delivery reporting, return management, quality assurance
Preferred skills
International organizational structures, English (fluent), Italian or French, MS Office
Responsibilities
Proactive organization and steering of the national and international transport chain, liaison between operational units and customers, implementation of seasonal and project business, delivery reporting and return management, tracking of goods movements, ensuring internal quality standards
Seniority
Mid-level, experienced