IT-Systemadministrator (m/w/d) - IT-Support & Service Desk
Core
First-level IT support and service desk operations for user assistance and ticket management.
Role type
IT System Administrator (Service Desk)
Builds
IT support services and ticket management workflows
Domain
IT Infrastructure / Enterprise Services
Deliverable
physical/clinical work
Required skills
Active Directory, Microsoft Entra ID, Microsoft 365, Exchange, Windows OS, Network fundamentals, IT hardware installation and configuration
Preferred skills
ITIL processes, IT service process development
Technologies
Microsoft Active Directory, Microsoft Entra ID, Exchange, Microsoft 365, Windows
Responsibilities
Manage users, groups, and permissions; Administer and develop the service desk application; Install and maintain IT hardware and client systems; Support IT infrastructure development