CRM Mitarbeiter (M/W/D)
Core
Manage customer relationships and order processing for a medical technology company.
Role type
Customer Service Representative (Order Processing)
Builds
Order fulfillment and customer support for medical device clients
Domain
Medical Technology
Required skills
Order management, ERP system administration, documentation creation, customer communication, complaint handling, process optimization
Preferred skills
Commercial or technical training, prior experience in customer service or sales operations, MS Office proficiency
Responsibilities
Communicate with national and international customers, process and track orders, create delivery documents, handle customer inquiries and complaints, maintain customer and order data in ERP systems, support process optimization
Seniority
Entry-level to Mid-level