Mitarbeiter Service & Kundenbetreuung (m/w/d) – Vollzeit
Core
Handling customer inquiries via email and phone, managing customer accounts and orders, and providing consultation on web hosting offers. (via careerplan.io/jobs/10001-1003591452-S-mitarbeiter-service-kundenbetreuung-mwd-vollzeit-at-webspace-verkaufde-isp-ek)
Role type
Customer service representative
Builds
Customer support and order management for web hosting services
Domain
Web hosting / IT services
Deliverable
client delivery
Required skills
PC proficiency, German language (fluent), customer interaction, reliability, willingness to learn
Preferred skills
Experience in customer service, office administration, or IT
Responsibilities
Answer customer inquiries via email and phone, process and maintain customer accounts and orders, consult customers on offers, handle general office and administrative tasks, log technical inquiries and escalate when necessary