Servicemitarbeiter Kundendienst (m/w/d) - 8 Std./Woche (Teilzeit oder geringfügig)
Core
First-level support for building technology service inquiries, handling customer requests via phone and email, and managing service data.
Role type
Customer service representative (First Level Support)
Builds
Service data and customer communication for heating and climate control systems
Domain
Building technology / HVAC / Energy efficiency
Deliverable
dashboards & analysis
Required skills
Customer service, Data entry, CRM/ERP systems, MS Office, Administrative tasks
Preferred skills
Commercial training, Prior customer service experience, Phone etiquette