Mitarbeiter*in Zentrale Bedarfsstelle und Geschäftsprozessentwicklung (26059)
Core
Central demand management and business process development for the university administration, focusing on resource planning, contract monitoring, and process optimization.
Role type
Senior business process analyst (IT & resource management)
Builds
Process maps, performance descriptions, demand analyses, and decision templates for university-wide IT and resource needs.
Domain
Higher education administration + IT resource management
Deliverable
dashboards & analysis
Required skills
Business process modeling (BPMN 2.0), contract management, demand analysis, workshop facilitation, stakeholder coordination, process documentation, IT project support
Preferred skills
Knowledge of university organizational structures, BIC modeling tool
Technologies
BPMN 2.0, BIC, MS Office (Word, Excel, PowerPoint)
Responsibilities
Create performance descriptions for central university needs, conduct and evaluate demand analyses, monitor framework contracts, prepare decision templates, analyze and handle complaints from demand units, coordinate interviews and workshops, develop and maintain process maps, support IT implementation projects
Seniority
Senior, hands-on IC