BPM Experte (m/w/d)
Core
Ensuring process documentation and modeling in Signavio, managing workflows and user roles, and supporting business units with process governance.
Role type
BPM Expert (Process Governance & Administration)
Builds
Process documentation, models, governance reports, and operational dashboards for business units.
Domain
Business Process Management (BPM) / Process Governance
Required skills
Signavio administration, BPMN 2.0 modeling, process documentation, incident management, process optimization, quality assurance, user training
Preferred skills
Experience with Jira or ServiceNow, analytical troubleshooting, process reviews
Technologies
Signavio, Jira, ServiceNow
Responsibilities
Maintain process documentation and models in Signavio, manage Signavio workflows and user roles, handle incidents and escalations, conduct process quality audits, train business units and process owners, create governance and operational reports
Seniority
Mid-level, hands-on IC