Mitarbeiter IT- Support (m/w/d)
Core
Provide 1st and 2nd-level IT support, manage hardware, maintain infrastructure, and support IT projects.
Role type
IT Support Specialist (1st/2nd Level)
Builds
Stable IT infrastructure and user workstations
Domain
Corporate IT / Microsoft Environment
Required skills
IT service administration, hybrid Microsoft environment management, hardware installation and configuration, user account and permission management, backup monitoring, server and system service troubleshooting
Preferred skills
Multi-year experience in IT support or administration, Microsoft 365, Active Directory, Entra ID
Technologies
Microsoft 365, Active Directory, Entra ID
Responsibilities
Handle service requests and incident reports via phone, email, and on-site; Install, configure, and commission workstations, laptops, mobile devices, and peripherals; Maintain and develop IT infrastructure including user accounts and access rights; Monitor data backups and control server/system services; Support IT projects and the rollout of new hardware and software solutions