Business Consultant (m/w/d)
Core
Advise customers on the implementation, adaptation, and further development of OMNINET's software solutions based on the OMNITRACKER platform.
Role type
Business Consultant (ITSM/ESM/GRC)
Builds
Modern ITSM, ESM, and GRC solutions for enterprise clients
Domain
IT Service Management, Event/Exception Management, Governance, Risk, and Compliance
Required skills
Requirements analysis, workshop facilitation, solution configuration, project management, concept development, stakeholder collaboration
Preferred skills
ITSM, ESM, GRC domain knowledge, process management expertise
Technologies
OMNITRACKER platform
Responsibilities
Analyze customer requirements, conduct workshops, create specifications and project documentation, support software configuration and testing, accompany training and go-live, share project responsibility, collaborate with development and sales teams, participate in demos and presales activities
Seniority
Mid-level, hands-on IC