Kundenmanager im Innen- und Außendienst (m/w/d)
Core
Account manager responsible for onboarding, training, and ongoing support of new and existing clients, representing the company at events and on-site.
Role type
Account Manager (Inside & Outside Sales)
Builds
Long-term client relationships and product adoption
Domain
Corporate governance & organizational development
Deliverable
client delivery
Required skills
client relationship management, presentation skills, training facilitation, requirement analysis, problem solving, documentation, travel management
Preferred skills
knowledge of corporate election procedures, experience with stakeholder organizations, technical understanding of digital products
Responsibilities
Conduct client onboarding and training sessions, represent the company at client events and on-site, analyze client requirements and coordinate with internal teams, document client interactions and agreed actions, identify optimization opportunities for clients, handle client inquiries and support issue resolution
Seniority
Mid-level, hands-on IC