Mitarbeiter Customer Service (m/w/d) EU
Core
Handling customer inquiries and order processing for European clients, primarily in French.
Role type
Customer Service Representative (Order Processing)
Builds
Orders, invoices, and delivery confirmations for European customers
Domain
E-commerce / Retail
Deliverable
client delivery
Required skills
French (fluent), German (fluent), SAP, MS Office, order management, complaint handling
Preferred skills
Spanish, project collaboration
Responsibilities
Answering customer inquiries via phone and email, processing orders and invoices in SAP, coordinating with logistics and accounting, handling returns and complaints