ERP Anwendungsbetreuer (w/m/d)
Core
First-Level support and coordination for the company's ERP system (AP+), including ticket handling, system testing, and user training.
Role type
ERP Application Support Specialist (First-Level)
Builds
ERP system stability and user enablement for production and development operations
Domain
Aerospace manufacturing / Enterprise Resource Planning
Required skills
ERP system administration, SQL database knowledge, IT ticket management, system testing, user training, external vendor coordination
Preferred skills
AP+ (ASSECO) experience, Second-Level support experience (via careerplan.io/jobs/10001-1003527662-S-erp-anwendungsbetreuer-wmd-at-sacs-aerospace-gmbh)
Technologies
AP+ (ASSECO), SQL
Responsibilities
Coordinate incoming IT tickets, analyze and resolve First-Level ERP tickets, collaborate on Second-Level ticket solutions, participate in system tests and releases, create training documentation and update knowledge base, coordinate external IT service providers
Seniority
Mid-level, hands-on IC