Mitarbeiter (w/m/d) für Supportorganisation
Core
Coordinating and monitoring cross-university support quotas, analyzing support workload reports, and ensuring smooth support organization through communication with universities.
Role type
Support Operations Coordinator
Builds
Support services for 200+ universities in Germany
Domain
Higher Education Administration
Deliverable
dashboards & analysis
Required skills
Analytical thinking, Structured approach, MS Office proficiency, IT affinity
Responsibilities
Coordinate and monitor cross-university support quotas, Analyze support workload reports, Communicate with universities to ensure smooth support organization, Maintain and develop support organization documentation