Für unser Angebotsmanagement & Versandabwicklung suchen wir:
Core
Managing sales offers, coordinating domestic and international shipments, and supporting the outside sales team for a manufacturer of cooling ceiling panels.
Role type
Sales Operations / Order Management Specialist
Builds
Customer quotes, shipping documentation, and order fulfillment for cooling ceiling systems
Domain
Industrial manufacturing (HVAC/cooling solutions)
Required skills
CRM/ERP system proficiency, Microsoft Excel, international shipping documentation, customer communication, data entry
Preferred skills
Experience in sales support or customer service, knowledge of CAS systems
Technologies
Microsoft Office, Excel, CAS
Responsibilities
Create and process individual customer quotes, track offers and support outside sales, communicate with customers via phone and email, maintain customer and order data in CRM/ERP, organize and coordinate domestic and international shipments, create shipping/customs/export documents, ensure timely shipping coordination with freight forwarders, support the call center during absences, perform general administrative tasks, contribute to process optimization
Seniority
Mid-level, hands-on IC