Mitarbeiter/in Kundenservice, Shop & B2B-Unterstützung Solar (m/w/d)
Core
Customer service, shop management, and regional B2B sales support for a photovoltaic and renewable energy company.
Role type
Customer Support & Sales Associate
Builds
Shop operations, B2B client acquisition, and customer service for solar energy products
Domain
Renewable Energy / Photovoltaics
Deliverable
client delivery
Required skills
B2B sales, customer support, order processing, content management, marketing concept development, office software proficiency
Preferred skills
B2B acquisition experience, solar knowledge, English language skills, AI tool openness
Responsibilities
Consult and support shop customers via phone and email, handle product inquiries and complaints, create and track offers and orders, maintain and develop shop content, develop and implement marketing and acquisition concepts, build regional B2B contacts with installers and commercial clients, improve customer and sales processes
Seniority
Mid-level, hands-on IC