Kundenbetreuung / Vertriebsinnendienst Consumer (w/m/d)
Core
Managing the entire order processing workflow from order entry to delivery and invoicing for domestic and international customers.
Role type
Senior order management specialist (consumer trade)
Builds
Order fulfillment and logistics coordination for consumer lifestyle products
Domain
Consumer goods / E-commerce / Logistics
Required skills
Order processing, ERP system usage, customer communication, return/reclaim handling, inventory planning, MS Office, business process understanding
Preferred skills
Export order experience, logistics background, additional languages
Technologies
ERP SOG, MS Office
Responsibilities
Process orders from entry to delivery and invoicing, handle domestic and international customer accounts, manage returns and claims, coordinate with sales/purchasing/logistics, maintain inventory for planning, document customer information
Seniority
Mid-level, hands-on IC
