Kundenberater (m/w/d) Inbound Callcenter
Core
First point of contact for customers, answering incoming calls and providing solutions to ensure a positive customer experience.
Role type
Customer service representative (inbound)
Builds
Customer support interactions
Domain
Customer service / Contact center
Deliverable
client delivery
Required skills
Communication, problem-solving, data entry, PC proficiency, reliability
Responsibilities
Answering incoming customer calls, handling complaints and service requests, documenting conversations in the system, collaborating with specialist departments