Mitarbeiter im Vertriebsinnendienst (m/w/d)
Core
Handling customer service, order intake, and administrative processing for a B2B hygiene and cleaning products distributor.
Role type
Sales Operations Specialist (Order Processing & Customer Service)
Builds
Order fulfillment, customer support, and administrative workflows for B2B clients.
Domain
B2B distribution of hygiene, cleaning, and care products.
Required skills
Order intake, offer creation, returns processing, customer support, administrative tasks, MS Office, ERP systems
Preferred skills
Customer orientation, problem-solving, teamwork, structured work
Technologies
MS Office (Outlook, Teams, Excel), ERP systems
Responsibilities
Customer service and consultation, order intake via phone, offer creation and follow-up, handling returns and complaints, administrative tasks (order processing, customer data management, invoicing), first-level eBusiness support for digital ordering systems, collaborating with outside sales team
Seniority
Entry-level to Mid-level, hands-on IC