Kaufmännischer Mitarbeiter (m/w/d)
Core
Central interface between customers, logistics, sales, and administration ensuring smooth daily operations for an e-commerce and cleaning products company.
Role type
Administrative and E-commerce Operations Specialist
Builds
Order processing, customer service, inventory management, and financial documentation for online marketplaces.
Domain
E-commerce / Professional Cleaning Products
Deliverable
product features
Required skills
Order processing, customer inquiry handling, inventory management, financial documentation, MS Office, communication
Preferred skills
E-commerce experience, logistics coordination
Technologies
Amazon, eBay, Kaufland, MS Office, DPD, GLS
Responsibilities
Process and prioritize daily email traffic; Handle incoming orders from online shop and marketplaces; Manage customer inquiries, complaints, and returns; Maintain inventory levels; Process credit notes and returns; Create and verify invoices for online marketplaces; Manage courier billing; Prepare order documents for warehouse.
Seniority
Entry-level, structured and responsible worker