Kundenservice – Auftragserfassung (m/w/d)
Core
Order entry and customer service for veterinary diagnostic lab samples and inquiries.
Role type
Customer service order entry specialist
Builds
Sample orders and billing addresses for veterinary diagnostics
Domain
Veterinary diagnostics / Healthcare
Required skills
Order entry, data entry, telephone communication, email/fax handling, customer consultation, PC proficiency
Preferred skills
Prior customer service or order entry experience, English language skills
Technologies
Internal lab software, PC
Responsibilities
Verify entered examination orders, re-enter billing addresses, log daily sample orders, handle customer hotline calls, process customer inquiries via fax and email, consult and support customers daily
Seniority
Entry-level