Service Now Plattform Engineer / ITSM (m/w/d)
Core
Design, develop, and maintain the global ServiceNow application suite for IT Service Management (ITSM) and related domains.
Role type
Senior ServiceNow Platform Engineer (ITSM)
Builds
Internal ServiceNow application suite for ITSM, ITOM, and SPM
Domain
Automotive supply chain / IT Service Management
Required skills
ServiceNow development, ServiceNow scripting (Business Rules, Script Includes, Client Scripts, UI Policies), Flow Designer, IntegrationHub, REST/SOAP integration, App Engine, Scoped Applications, Update Sets, DevOps/CI/CD, CMDB/Discovery/MID-Server, Performance Analytics
Preferred skills
ServiceNow Certified Application Developer (CAD), ITIL 4 Foundation
Technologies
ServiceNow, Flow Designer, IntegrationHub, REST, SOAP, App Engine, Update Sets
Responsibilities
Plan and execute system updates and upgrades, create system designs and implement requirements, develop and own IT solutions within ServiceNow, analyze and resolve incidents, define and integrate ITSM processes, implement interface and integration requirements
Seniority
Senior, hands-on IC
