Mitarbeiter (m/w/d/K.A.) IT-Servicedesk (1st/2nd Level Support)
Core
IT specialist providing 1st and 2nd level support, system administration, and infrastructure management.
Role type
IT Service Desk Specialist (1st/2nd Level Support)
Builds
IT solutions and infrastructure services
Domain
IT Services / Infrastructure
Required skills
System administration, DNS, DHCP, VPN, Routing, Firewall, Switching, Server management, Storage/NAS, Microsoft Windows Client/Server, Virtualization, Standard application deployment
Preferred skills
Cloud systems experience, Ticketing systems
Responsibilities
Resolve IT issues at 1st and 2nd level, Support customers with workstation and server maintenance, Participate in IT projects
Seniority
Mid-level, hands-on IC
