Telefonistin (m/w/d) Kundenbetreuung & Projektkoordination
Core
Handling customer appointments, call management, email correspondence, and database maintenance while supporting project leadership with scheduling.
Role type
Administrative assistant (customer service & project coordination)
Builds
Customer appointment schedules, call logs, updated customer databases, project timelines
Domain
General administration / Customer service
Deliverable
dashboards & analysis
Required skills
Telephone communication, Email management, Database management, Scheduling, MS Office (Outlook, Excel, Word), Administrative tasks
Preferred skills
Customer service experience, Office environment experience
Responsibilities
Scheduling appointments with customers and partners, Answering and forwarding calls, Managing email inquiries, Updating customer databases, Assisting project leadership with planning, Performing general administrative tasks