Kundenbetreuer im Bereich B2B (m/w/d)
Core
B2B customer service and sales support for retail and professional trade customers in the green industry, focusing on customer retention, data management, and sales strategy execution.
Role type
B2B customer service and sales representative
Builds
Customer relationships, sales proposals, and CRM data for LEH and professional trade clients
Domain
Green industry (soil, mulch, biomass) + B2B sales
Deliverable
product features
Required skills
CRM management, B2B sales, proposal preparation, data analysis, multi-channel management
Preferred skills
SAP, green industry experience, retail trade experience
Responsibilities
Maintain and update customer data in CRM, consult and secure business relationships with existing customers, manage multi-channel customer acquisition, prepare and follow up on quotations, implement sales strategy