Kundenberater/in (m/w/d)
Core
Provide competent consultation and support to job seekers, handling inquiries, complaints, and sales of employment services.
Role type
Customer service representative (employment agency)
Builds
Employment placement services for clients
Domain
Human resources / Employment services
Deliverable
client delivery
Required skills
Customer consultation, complaint handling, sales, offer creation, customer data management, MS Office, German (B2)
Preferred skills
Friendly and customer-oriented demeanor, self-reliant work style, teamwork
Responsibilities
Consult and support job seekers, process inquiries and complaints, sell employment products and services, create and follow up on offers, maintain customer data and relationships