Call Center Agent (m/w/d)
Core
Conduct B2C telephone consultations to analyze care needs and refer individuals to suitable care service providers.
Role type
Customer service representative (care coordination)
Builds
Referrals to care service providers
Domain
Healthcare / Social Services (via careerplan.io/jobs/1697236-call-center-agent-mwd-at-vp-verbund-pflegehilfe-gmbh)
Deliverable
client delivery
Required skills
German (fluent), telephone communication, customer orientation, goal orientation, CRM documentation
Preferred skills
empathy, self-confidence, motivation for new challenges