Telefonische Beratung für Versicherte einer Berufsgenossenschaft (Mo-Fr zw. 8-18 Uhr), kein Verkauf!
Core
First point of contact for insured individuals regarding work accidents, occupational diseases, prevention, and occupational health/safety support.
Role type
Customer service representative (insurance)
Builds
Information and guidance for insured clients
Domain
Insurance / Occupational health and safety
Deliverable
client delivery
Required skills
telephone communication, note-taking, information retrieval, explaining complex topics, keyboard skills
Preferred skills
customer service experience, willingness to learn
Responsibilities
Answering phone inquiries, providing information based on training materials, taking notes, forwarding requests
Seniority
Entry-level